Skills shown on sample resumes with regard to this position include providing Level 3 support for Citrix XenApp 6.5 and 7.6 and XenDesktop 5.6 and 7.6, defining and managing a project to replace over 400 XenApp 6.5 servers with XenApp … https://www.velvetjobs.com/resume/cloud-support-engineer-resume-sample Substantial technical acumen of custom applications such as:: Adept in cloud support tools for providing effective engineering services:: Conceptual knowledge of storage devices:: High performing qualities with virtualization technologies:: Profound knowledge of networking devices such as:: Cognitively expert in cloud support services and technologies:: Bachelor’s Degree in Information Technology, IBM Certified Solution Architect – Cloud Computing Infrastructure, © All designs are copyright and original to, Server administration such as UNIX and LINUX, Understand and implement storage systems and servers, Apply LINUX fundamentals including resource management and system calls. And same for supportability! Sample Cloud Computing Engineer Resume … Experience with automated deployment and integration of Azure both cloud and on-premises; familiarity and/or experience with Microsoft … ), Virtualization (OpenStack, Xen, KVM, etc. Apply to Cloud Engineer, Support Engineer, Customer Success Manager and more! Cloud Support Technical Engineer Resume Examples & Samples Work effectively in providing the technical support/service to IBM CDL internal users and external customers Provide technical support on Cloud … Analyzed and resolved problems relating to cloud and virtualization products. … Support engineers working a weekend day typically do so from home, Experience with services based on REST APIs, Experience developing in at least one of the following languages, Experience of Mobile and Cloud based application architectures, Prior working experience with AWS Services in the mobile space, Detailed knowledge of networking protocols: DNS, HTTP, SSL, TCP, Fluency in both written and spoken Japanese language, Open to working shifts (7am-3pm, Su-Th or Tu-Sa), 3+ years of experience in technical positions, Network Essentials - understanding of the various layers, TCP/IP, DNS, etc, Experience scripting or developing in at least one of the following languages (Ruby, Python, PHP, JavaScript, etc), Customer service experience/Strong customer focus, Knowledge of Cloud Computing concepts – virtualization, networking, storage, etc, In depth experience administering one or more of following, Knowledge and experience maintaining large networks (Routers, Switches, Firewalls), Experience working with large Cloud platforms or Virtualisation platforms(AWS, Azure, VMware), Experience working in Large Enterprise, Public Sector, or with vendor managing, and/or maintaining large scale Enterprise systems, Experience managing full application stacks from the Operating System up through Front End applications, Scripting / Programming experience in database related fields, Required to support an on call 24 x 7 cloud Production Environment supporting and administering CPE products & Services involving platform technologies like AWS, Openstack, Azure, Hadoop, Grafana, Kibana, LDAP, Scalr, DNS, Influx DB, Rabbit MQ, Nagios, Zabbix, etc, Required to support Production Hardware for CPE platforms and services, Manage with Enterprise Change, Incident, Problem Management workflows – Act as Change Manager, Incident Commander and Drive Problem Resolution & Restore of Service, Administering and troubleshooting customer-facing, high-availability, large scale environments – Systems, Networking and Applications, Setting up Monitoring & Alerts for all Production Environments & Services, Automation, Scripting & Tooling of Production Environment, Drive Production Readiness for NPI and Customer Launches, Responsibilities include supporting Lifecycle management of the tools and frameworks used to deliver and manage CPE's private and hybrid cloud infrastructure and all of its services, Ability to root cause sources of instability in a high-traffic, large-scale distributed system, Experience with Cloud Computing platforms (particularly OpenStack and AWS), Deep network & SDN analysis experience is a plus, Impeccable communication skills to successfully engage with customer, Strong Logical thinking and troubleshooting skills, Deep Understanding of TCP/IP, DNS, HTTP, SSL/TLS, BGP, VPN, Open to working 1 weekend day as part of an offset 5-day week (Sun-Thu or Tue-Sat), Experience with Windows Server, Active Directory and basics of server administration, Experience supporting a VDI environment or SOE (Microsoft and/or Citrix XenApp, XenDesktop), Advanced knowledge of TCP/IP, DNS, DHCP, IP addressing, web apps and mail flow, Broad experience analysing, troubleshooting, and providing solutions for technical issues, Strong multitasking skills, and experience at dealing with competing priorities, Solid understanding of virtualization and cloud computing concepts, Ability to work either Sunday – Thursday, Tuesday – Saturday or Monday to Friday with a rotating Weekend day schedule, PowerShell scripting and Desired State Configuration exposure, Experience at managing Office 365, Exchange Server and/or SharePoint, Amazon WorkSpaces, WorkDocs or WorkMail exposure, Ability to gain Australian Security Clearance (NV1 or NV2), Motivated and excited to be learning new technologies every single day, Good understanding of networking protocols: DNS, HTTP, SSL, SMTP, TCP, Exposure to security concepts and standard methodologies, Bachelor's degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field, Interest in information security and a desire to learn techniques and technologies such as application security, cryptography, threat modeling, penetration testing, etc, Ability to multi-task in a fast-paced environment, Expertise with iperf, MTR, traceroute, dig, packet capture tools, Identity and Access concepts and technologies to secure production and corporate access, such as: SSO, SAML Federated Identity, RBAC, authentication & authorization solution etc, Logging, monitoring and response concepts and technologies for cloud networks, corporate networks and hosts in all environments, Experience working with Hardware Security Models, Analyze and resolve customer messages by means of knowledge databases and/or verifying customizing entries or hardware parameters, Provide consulting for customers on procedural issues and queries, Sound language skills in English and Japanese languages, Excellent interpersonal and communication skills (oral/written), Good knowledge in computer network, cloud computing and mobile technologies etc. Operations Engineer Resume Examples. Managed and supported software integration projects in Worldox. Support Engineers are involved in addressing customer questions and concerns with regards to the company’s product and service. Provided technical assistance for all cloud operations. Documented detailed technical designs for cloud deployments. Representative AWS Cloud Engineer resume experience can include: Excellent working knowledge of Windows or Linux operating systems – experience of supporting and troubleshooting issues and … Work Experience. Developed and maintained Android and Apple phones. Sample Resume: Cloud Architect. will be a plus, Self-motivated and goal achiever without close supervision, Previous internship or working experience on a customer facing position is a plus, Ensures system security needs established and maintained for operations development, security requirements definition, security risk assessment, systems analysis, systems design, security test and evaluation, certification and accreditation, systems hardening, vulnerability testing and scanning, incident response, disaster recovery, and business continuity planning and provides analytical support for security policy development and analysis, Architect solutions to provide a framework for DevOps and Microservices using relevant technologies and processes, Ensures the logical and systematic conversion of product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints, Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications, BS or equivalent + 5 yrs related experience, or MS + 3 yrs related experience, Knowledge and experience of development in : Java, Mobile (REST API ...), Messaging , API Catalog, Security, Designs and develops new systems, applications, and solutions for external customer's enterprise-wide cyber systems and networks, Integrates new architectural features into existing infrastructures, designs cyber security architectural artifacts, provides architectural analysis of cyber security features and relates existing system to future needs and trends, embeds advanced forensic tools and techniques for attack reconstruction, provides engineering recommendations, and resolves integration and testing issues, May interface with external entities including law enforcement, intelligence and other government organizations and agencies, Work with the service area director to provide technology support related to delivering next-generation distributed applications and delivery frame works and workflows using a variety of tools Docker, Kubernetes, Mesos, Ansible, Red Hat Enterprise Linux (RHEL) Atomic, and OpenShift, Help define DevOps best practices/tools in areas such as continuous integration/ continuous deployment, environment automation, security scanning, release automation, virtualization, infra as a code, metrics tracking, Architect solutions to securely develop and manage the lifecycle of mobile applications, Lead, engage and participate in a community of Cloud, PaaS and DevOps engineers and practitioners to build a strong sense of community and provide meaningful corporate reach back, BS or equivalent + 9 yrs related experience, or MS + 7 yrs related experience, Strong human relations skills to select, develop, mentor employees, Strong ability to manage multiple programs, handle multiple assignments simultaneously, and switch between assignments quickly, Hands on experience designing CI/CD tool chain, PaaS, and enabling DevOps in a cloud environment, Knowledge and experience of development in : Java, Mobile (REST API .. ), Messaging , API Catalog, Security, Knowledge of federal security standards such as FedRamp, Fisma and SRG, Knowledge of and experience with Mobility development framework (FeedHenry, REST-API, etc ), Provide technology support related to delivering next-generation distributed applications and delivery frame works and workflows using a variety of tools Docker, Kubernetes, Mesos, Ansible, Red Hat Enterprise Linux (RHEL) Atomic, and OpenShift, Support framework for DevOps and Microservices using relevant technologies and processes, Support DevOps best practices/tools in areas such as continuous integration/ continuous deployment, environment automation, security scanning, release automation, virtualization, infra as a code, metrics tracking, Strong Working knowledge of Public cloud administration (AWS, Azure, GCE), Performs technical planning, system integration, verification and validation, evaluates alternatives including cost and risk, supportability and analyses for total systems, Analyses are performed at all levels of total system product to include: concept, design, fabrication, test, installation, operation, maintenance and disposal, Exposure to security tools like Fortify, Nessus, Exposure to distributed file systems (e.g. A cloud engineer is an IT expert responsible for the design, planning, management, maintenance, and support, and any other technological duties associated with an organization’s cloud … Trained technical team members for cloud products such as VMware and AWS. ), Experience working with identity providers (i.e. In case you are interested in knowing more info on create resume, stop by Google Docs Resume, Modern Resume or Creative Resume Templates. Resumes Sample Resumes. You think of hard and complex support situations as opportunities to learn, You follow industry trends and constantly think and re-thing how to put this in practice, You love software and you’re in crush love trio with PaaS and IaaS, You’re fast learner and even if you don’t know anything you grasp the opportunity to learn and apply, You hold BSc degree in Computer Science or related technical field, Atleast 5 years experience in hands-on production administration of large system environment, Knowledgeable in using and navigating within a Linux environment, Ability to do high level debugging and problem analysis by examining logs and running unix commands, Demonstrated experience with open source products, Knowledgeable in how Domain name Service (DNS) works, Knowledge of virtualization and Amazon Web Service (AWS) / Softlayer, BS/MS or equivalent in computer science or electrical engineering, Provides technical assistance on Citrix products to customers of small to medium size, scope, and/or political complexity - via phone, email and/or remote access, Performs problem analysis and isolates problems of minimal to moderate complexity, with general instruction and oversight from technical leads and/or management, Participation in a 24x7 on duty rotation is required, Must possess a Degree/Dip in Science, Computing, Information Systems or equivalent experience, Possesses good problem solving and analytical skills, Are passionate about technology and naturally curious about cloud-centric virtualized world, Want to work on diverse products, each requiring different technologies, methodologies and approaches to troubleshooting, Love to continuously learn and improve through external/internal courses, mentoring or on-the-job training, Are passionate about technology, and what the future holds in this cloud-centric virtualised world, Publishes articles on moderately complex technical support issues in Citrix's Knowledge Centred Support systems and reviews others' articles, At least one year of experience in a technical customer support environment or field experience, Ability to understand technical issues and apply technical concepts, Ability to work both independently and well with others, Outstanding problem-solving skills with an eye for details and the desire to problem solve, Bachelor’s degree in Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field, or equivalent work experience, Experience configuring software-based IPSEC- and SSL-based VPN solutions, such as OpenSwan, Openvpn, Yyatta, IPsec-tools/racoon, Quagga, Windows2008R2, and PFSense, Excellent network analysis fundamentals and robust troubleshooting skills including Iperf, MTR, Routing Protocols, SSH, Network Monitoring and other Troubleshooting tools, Open to working weekend shifts (Tuesday-Saturday or Sunday-Thursday, 7AM or 10AM start times), Experience with NoSQL technologies like DynamoDB , Redis, MongoDB, Cassandra or Riak, Experienced with linux system monitoring and analysis, Strong Linux system administrator skillsNetworking (DNS, TCP/IP), Understanding of distributed computing environments, 4+ years of experience in a technical position, Experience with web servers (Apache, Nginx HAproxy or IIS), Experience configuring software-based IPSEC and SSL based VPN solutions, such as openswan, openvpn, vyatta, ipsec-tools/racoon, quagga, Windows2008R2, and PfSense, Experience scripting or developing in at least one of the following languages (Ruby, Python, PHP, JavaScript (and JSON),etc), Detailed knowledge of networking protocols: DNS, HTTP, SSL, SMTP, TCP/IP, Strong experience and Interest in information security and a desire to learn techniques and technologies such as application security, cryptography, threat modeling, penetration testing, etc, Expertise with network and security tools especially Linux-based tools, packet capture tools, etc. With identity providers ( i.e with cloud services and Journalism from the University of California. 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