When do I arm and disarm the Vectu vehicle tracker?
When you park your car and enable arm feature, it creates an invisible “safety spot” around your car - if it
moved from its location, you will be notified. It's recommended to disarm the unit before driving the car, to avoid multiple unauthorized movements alerts.
I did firmware update and the status light glows white.
This indicates that the firmware update was not successful. Please perform firmware update again.
Why I can’t see device location on the map? (There is no location information available after adding new device to myAspenta app)?
You will need to perform an initial system test to view device location on the map.
STEP 1: Slide the power switch to the ON position - the status light blinks red as Vectu goes through network registration process. Once this process is completed the status light will turn off.
STEP 2: Press and hold the help button for two seconds
STEP 3: Wait until status light blinks blue five times indicating that the help alert was successfully delivered to the server (if the status light doesn’t blink blue in 60 seconds, repeat step 2).
STEP 4: Refresh “Map View” in myAspenta app
It is advisable to carry out initial system test in a completely open space, with the help button facing upwards. If the status light blinks red for more than 5 minutes, switch the device off and on and repeat above steps
What is the Vectu Portable Vehicle Tracker?
The Vectu Portable Vehicle Tracker is the easiest way to keep track of your vehicle – through a web or mobile app. The device features unlimited real-time location updates, speed alerts, geofence, arm feature, and help button that sets off an alarm – alerting you and predefined contacts via text, email or push notification.
Vectu comes with an installed SIM card, which allows you to use it anywhere in the world where GSM reception exists (excludes Japan, S. Korea & N. Korea) and includes 2 days of service at no
cost (requires a subscription service for continued use).
What is the size and weight of the Vectu Portable Vehicle Tracker?
3.7H x 2.2W x 0.7D inches / 3.3oz (93H x 55W x 17D mm / 94g)
How does the Vectu Portable Vehicle Tracker work?
Vectu uses motion activated tracking intervals and reports location every 60 seconds upon movement of the device. When Vectu is stationary for more than 2 minutes, the device will go to sleep until it is moved again. Additionally location is reported upon help/check-in alert. Other features include: speed alerts, geofence and arm feature.
How long does the battery typically last?
Up to 100 hours on standby and up to 30 hours of continuous location updates. Please note that many factors affects battery life.
How long does the SOS button need to be pressed to become activated?
The help button needs to be pressed and held for at least 2 seconds to activate an alarm - status light will light blue - this helps prevent false help alerts.
How quickly will I be notified if the SOS button has been pushed?
You should receive SMS/email/push notification in less than 2 minutes. Please note that this assumes the locator is turned on, charged, and has a cell phone tower connection.
What notifications will I receive?
• Help Alert - when the help button is pressed for two seconds or more, alert recipients will be notified that the device user needs assistance.
• Geofence (out) Alert - when the device has departed a predefined geofence.
• Speed Alert - when device has surpassed a pre-determined speed threshold.
• Unauthorized Movement Alert – when device has detected unauthorized movement while armed.
• External Power Cut Alert – when the device has been disconnected from its primary power source.
• Low Battery Alert - low power notification sent when the battery life drops below 15%.
Following in-app notifications are sent only to device owner and myAspenta users with whom you have shared your device:
• External Power Connect – when the device has been connected to its primary power source.
• Geofence (in) Alert - when the device has re-entered a predefined geofence.
• Arm – when the device has been armed.
• Disarm – when the device has been disarmed.
What is Geofence?
A geofence is a virtual fence (a circle around certain location) that allows alerts to be triggered when the device enters and laves that area. Examples of how geofence alerts might be used are:
• To indicate if a teenager or fleet driver may have travelled further than expected.
• To indicate if a young child or wandering senior has left home and the yard.
Do I have to setup a geofence in order for my device to work?
No. After adding the device to myAspenta app, it will begin to send location information and you will be able to view its location.
How do I set a geofence?
Click on the device name you wish to add a Geofence for, then go to the ‘Manage’ tab and select ‘Tracker settings’. Click the ‘Set Geofence’ button. A circular blue fence will appear surrounding your device. You can modify the geofence size by dragging its borders. When you’re satisfied with your new geofence, give it a name and click ‘Done’.
How can I avoid getting false geofence alerts?
To avoid getting false alerts, make sure your Geofence has a radius of at least 300m / 980 feet.
What are the speed alerts?
A speed alert is sent when the locator exceeds the maximum speed that you have determined. Example of how speed alerts might be programmed is to indicate if a teenager is traveling faster than may be safe.
How so I setup speed alerts?
To set speed alerts, click on the device name you wish to add a speed alert for, go to the ‘Manage’ tab and select ‘Device settings’. Type preferred maximum speed and click the ‘Save’ button.
What is the arm/disarm feature?
Arming and disarming refers to the enabling or disabling of certain security features. Think of it as turning an alarm on or off. This feature creates an invisible “safety spot” around your device. If it moved from its location, you will be notified. While armed Vectu is not only sensitive to unauthorized movement, it also reacts on tampering (vibration). To arm/disarm your device select Arm/Disarm button in the Map View.
How do I know how much battery life is left?
To check the battery level when the device is not connected to external power, briefly press the help button and observe the status light.
• blinks yellow once/second - 35% full or less
• blinks yellow twice/second - 35% - 65% full
• blinks yellow three times/second - 65% full or better
You may also view battery level using myAspenta app, it is updated regularly. When the battery reaches low-level you will receive a notification.
How do I know if the Vectu Portable Vehicle Tracker is turned on?
The device is on when the power switch is in the ON position and the status lights blinks yellow after briefly pressing (<2 seconds) the help button.
What does the status light tell me?
Status Light Event
Solid Yellow* Fully charged
Blinks Yellow once/second* Charging (35% full or less)
Blinks Yellow twice/second* Charging (35%-65% full)
Blinks Yellow three times/second* Charging (65% full or better)
Solid Red Low Battery
Blinks Red slowly Connecting to network
Blinks Red rapidly** Not charging (slide the power switch to ON position to initiate charging)
Solid blue for 5 seconds Help alert initiated
Blinks Blue 5 times Help alert delivered to server
Blinks White Bluetooth ON
Solid White Firmware update in progress (Bluetooth ON)
*Device is connected to external power source in standby mode
**Device is connected to external power
Do I need to wait for the low battery alert to recharge the Vectu tracker?
No. You can charge it anytime, but keep in mind that charging it too often can cause battery deterioration. It is recommended to charge the product only when needed, but if you are planning to use it for a long period of time, ensure that the device has adequate battery life.
How do I charge the Vectu Portable Vehicle Tracker?
• Plug the micro USB cable to the device and connect it to USB port or an electrical outlet using AC adapter.
• Slide the power switch to the ON position. Within 15 seconds status light will blink yellow indicating charging*
• Charge until status light turns solid yellow.
For best results it is preferable to charge Vectu from a normal socket rather than connection to a PC.
*FIRST RELEASE DEVICES WILL NOT CHARGE IF THE POWER SWITCH IS IN THE OFF POSITION – STATUS LIGHT BLINKS RED RAPIDLY - SLIDE THE POWER SWITCH TO THE ON POSITION TO INITIATE CHARGING.
Where do I find the owner’s manual?
Owner’s manual can be downloaded here.